Is the monitoring phone app good enough to triage from?

Reviewers call monitoring phone apps less capable than the desktop and out of sync with it. What the SoloNOC iPhone app does, and what is missing.

Updated 2026-10-24. Every quote links to where it was published.

In admins’ own words

“The mobile app works, but it’s definitely not as full-featured as the desktop version.”

What it is

The page lands on the phone, so the first decision is made there: real or noise, now or morning. That needs the alert list, the device, and an acknowledge that the rest of the team sees.

How SoloNOC does it

• The SoloNOC iPhone app shows the alert list with Firing, Acknowledged and Resolved filters, and acknowledges an alert from its detail screen. (pinned by: FieldWalkTests.swift)
• A page can be acknowledged straight from the notification, without opening the app. (pinned by: answers.test.tsx)

What admins report from other tools

Reviewers of IT management tools describe phone apps with fewer features than the desktop, and apps out of sync with it.

Questions

Is there a SoloNOC iPhone app?

Yes, on the App Store.

Can I acknowledge an alert from my phone?

Yes, from the alert screen or straight from the notification.

Is there an Android app?

Not yet. The web dashboard works in any browser.

Related

• Will a network-down alert actually wake me through silent mode on my iPhone?
• How do I get one page per outage instead of forty alerts?
• All answers